Credit Discrimination Awareness! Under federal law, it’s illegal for banks, credit unions, mortgage companies, retailers, and any other companies that extend credit to discriminate against you. So during the application process or when making a credit decision, a creditor must not consider — among other things — your race or sex, including sexual orientation and gender identity. (But a creditor may ask you to voluntarily disclose this information because it helps federal agencies enforce anti-discrimination laws.) You have the right to know within 30 days of filing your completed application whether it was accepted or rejected — and, if rejected, the reason why. The lender must tell you the specific reasons (for instance, “You haven’t been employed long enough”) or how to find them out. Learn more on the Federal Trade Commission’s (FTC) website.
All of our offices are now open to the public and accepting walk-ins.