Electric and Natural Gas Bill Relief Program! In the 2022-23 state budget, New York provided $250 million in funding to eliminate pandemic-related utility arrears for residential households, with a priority to low-income households, from March 7, 2020 through March 1, 2022. This funding will be applied to customers’ accounts by the utilities, including PSEG-LI, and will be administered by the Department of Public Service (DPS).
Phase I bill relief program:
Includes a one-time credit for residential low-income customers to eliminate accrued arrears through May 1, 2022. Customers are responsible for service after May 1, 2022.
Credits are expected to be posted to customer accounts by August 1, 2022 and consumers can expect to see the credit on their next billing cycle.
Authorizes the same bill relief for any low-income customers that enroll in the low-income bill discount programs by December 31, 2022.
Eligibility for Phase I bill relief program:
Must be an income eligible NY residential gas and/or electric utility customer with an active account.
The customer must be enrolled in their utility’s bill discount program/Energy Affordability Program by December 31, 2022 or has received a benefit under one or more of the following programs: Home Energy Assistance Program (HEAP); Lifeline Telephone Service Program (Lifeline); Supplemental Nutrition Assistance Program (SNAP); Medicaid; Veterans Disability or Survivors Pension; Supplemental Security Income (SSI); Federal Public Housing Assistance; Bureau of Indian Affairs General Assistance (if living on tribal lands); Head Start (if living on tribal lands); Tribal TANF (if living on tribal lands); Food Distribution Program on Indian Reservations (if living on tribal lands); Utility Guarantee / Direct Vendor programs; Temporary Assistance for Needy Families (TANF); Safety Net Assistance
The NYS Energy Affordability Program/Low-Income Bill Discount Program provides income-eligible consumers with a discount on their monthly electric and/or gas bills, as well as other benefits, depending on the characteristics of the particular utility’s program. You may be enrolled automatically if you receive benefits from a government assistance program. For more information visit your utility website: PSEG and/or National Grid.
All of our offices are now open to the public and accepting walk-ins.